Terms of service
Terms of Service
Effective Date: 23 October 2026
Welcome to GEETHA SILKS. By accessing our website or placing an order, you agree to these Terms of Service, subject to applicable law.
1. Business Information
GEETHA SILKS is operated by Mahesh T., proprietor of a GST-registered proprietorship in India.
Registered Address: No. 13/1A/28.3, Annaiyappa Garden, Jaraganahalli, JP Nagar 6th Phase, Bengaluru – 560078, Karnataka, India.
Email: maheshthammegowda@gmail.com
Website: https://geethasilks.in/
2. Eligibility and Acceptable Use
By using this website, you confirm that you are legally capable of entering into a binding transaction under applicable law.
You agree not to use our website for unlawful activities, fraudulent purchases, unauthorised access, or activities that disrupt website operations.
3. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, prices, fabric details, and availability are accurate.
Colours may vary slightly due to lighting, photography, screen settings, and textile characteristics. Customers should review the product specifications carefully before placing an order.
If a product becomes unavailable after an order is placed, we will notify the customer and arrange an appropriate cancellation, refund, or other remedy as required by law.
4. Prices, Taxes, and Payments
Prices are displayed in Indian Rupees unless otherwise stated.
Applicable taxes and additional charges will be disclosed at checkout or as otherwise required by law.
Available payment methods will be displayed during checkout and may include prepaid payment options and Cash on Delivery.
Third-party payment providers may process transactions under their own terms.
We may investigate suspected fraudulent transactions and decline or cancel an order where legally justified. Any amount collected for an order that is cancelled will be refunded as required by law.
5. Orders and Cancellations
An order confirmation acknowledges receipt of an order. Further verification may be necessary before fulfilment.
If an order cannot be fulfilled because of a stock discrepancy, a genuine pricing error, or another valid reason, we will inform the customer and provide an appropriate remedy.
Customers may request cancellation before dispatch by contacting us.
Nothing in these terms removes any cancellation or refund rights provided by applicable law.
6. Shipping and Delivery
Orders are delivered to the address supplied at checkout.
Estimated delivery times, shipping charges, tracking arrangements, and delivery conditions are described in our Shipping Policy.
We will make reasonable efforts to fulfil orders within the stated timelines and address delivery problems in accordance with applicable law.
7. Returns and Refunds
Returns, exchanges, replacements, cancellations, and refunds are governed by our Return and Refund Policy.
Nothing in that policy or these terms limits mandatory consumer rights or remedies under applicable law.
8. Intellectual Property
Unless otherwise stated, original website content, branding, graphics, product photographs, and written materials are owned by or lawfully used by GEETHA SILKS or the relevant rights holders.
Unauthorised reproduction or commercial use is prohibited.
9. Third-Party Services
Our website may use third-party services for payment processing, delivery, analytics, and customer communications.
These services may be subject to separate terms and privacy practices. Nothing in this section excludes responsibilities imposed on GEETHA SILKS by applicable law.
10. Privacy
Customer information will be handled in accordance with our separate Privacy Policy and applicable Indian privacy and data protection laws.
Please refer to the Privacy Policy for details about the information we collect, how we use it, and the circumstances in which it may be shared.
11. Errors and Corrections
We may correct genuine typographical errors, inaccurate product information, stock discrepancies, or technical errors.
If an error materially affects an existing order, we will communicate with the customer and resolve the matter in accordance with applicable law.
12. Limitation of Liability
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including applicable statutory consumer remedies.
To the extent permitted by law, we are not responsible for indirect losses arising from circumstances beyond our reasonable control.
13. Changes to These Terms
We may update these terms to reflect changes in our business practices, website features, or legal requirements.
The revised version will be published with an updated effective date. Changes will not override rights or obligations that applicable law requires us to preserve.
14. Governing Law and Disputes
These terms are governed by the laws of India.
Customers may approach the appropriate consumer forum or competent authority as permitted by law. Any court proceedings will be subject to applicable jurisdiction rules.
15. Contact Us
GEETHA SILKS
Proprietor: Mahesh T.
Email: maheshthammegowda@gmail.com
Registered Address: No. 13/1A/28.3, Annaiyappa Garden, Jaraganahalli, JP Nagar 6th Phase, Bengaluru – 560078, Karnataka, India.