Shipping Policy

Effective Date: 23 October 2026

GEETHA SILKS aims to deliver your sarees safely and efficiently. This policy explains how orders are processed, shipped, tracked, and delivered.

1. Order Processing

Orders are generally processed within 1–2 business days after order confirmation and payment verification, where applicable.

Orders placed on Sundays, public holidays, or during high-demand sale periods may require additional processing time.

2. Estimated Delivery Time

Estimated delivery is generally 3–7 business days after dispatch, depending on the destination, courier service, and local delivery conditions.

Deliveries to remote locations or areas with limited courier coverage may take longer. Delivery estimates are not guaranteed unless expressly confirmed otherwise.

3. Shipping Charges

Applicable shipping charges will be displayed at checkout before you complete your purchase.

If free shipping is offered, its eligibility conditions will be displayed on the website or at checkout.

No undisclosed shipping charges will be added after order confirmation.

4. Order Tracking

Where tracking is available, customers may receive tracking details by email, SMS, WhatsApp, or another available communication channel.

5. Cash on Delivery

Cash on Delivery (COD) is not  available for orders at this moment.

6. Incorrect Address or Failed Delivery

Please provide a complete delivery address, accurate pin code, and reachable contact number.

If delivery fails because of an incorrect address, an unavailable recipient, or unsuccessful delivery attempts, the courier may return the parcel to us.

Any additional charges or refund deductions will be assessed fairly and disclosed where applicable. No deduction will be made where prohibited by law.

7. Damaged Parcels or Incorrect Products

If your parcel arrives visibly damaged or contains an incorrect product, please contact us promptly at maheshthammegowda@gmail.com.

Include your order number and photographs of the parcel and product, where possible. We will investigate and arrange an appropriate remedy.

Failure to provide an unboxing video will not, by itself, remove any consumer rights available under applicable law.

8. Shipping Delays

Delivery may be affected by severe weather, public holidays, courier disruptions, transport delays, or other circumstances beyond our reasonable control.

We will make reasonable efforts to assist you in tracking delayed shipments and resolving delivery issues. If an order cannot be delivered, we will provide the appropriate options and remedies required by law.

9. Contact Information

GEETHA SILKS
Email: maheshthammegowda@gmail.com
Registered Address: No. 13/1A/28.3, Annaiyappa Garden, Jaraganahalli, JP Nagar 6th Phase, Bengaluru – 560078, Karnataka, India.